Forgot your password? The BTB Group can help. Users may forget the password they used to protect their files or to access their computer. We can assist you with regaining access. Using advanced computing techniques and software, we help our customers recover passwords in order to obtain access to their systems or files. Our systematic approach can provide access to a wide variety of operating systems (e.g., MS Windows, Linux, MacOS) and protected files in programs such as Microsoft® Office, Intuit® Quicken and QuickBooks, and other applications.